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our story

At One Call Fix, as the name suggests, we truly simplify home maintenance—one call is all it takes to keep your home in perfect shape. Our process is designed to be as easy as Call – Query – Relax. With just one call from your mobile, our team handles everything, giving you the confidence to sit back and know your home is in expert hands. Founded with a vision to bring an elevated level of care and reliability, our journey began with a simple idea: homes deserve premium-quality service delivered with transparency, respect, and a touch of elegance.

In a market full of options, One Call Fix stands apart by combining premium expertise with a client-first philosophy. Our team—from skilled technicians to dedicated support staff—is fully committed to making your experience smooth, satisfying, and ultimately stress-free. With a focus on quality over quick fixes, we’re here to keep your home running beautifully, so you can enjoy the best of Dubai living without interruption.

With One Call Fix, you’re choosing more than just a maintenance provider—you’re choosing a partner who values your home as much as you do.

The founders

Harini

Harini, alongside her business partner, is on a mission to shake up the UAE market with One Call Fix (OCF). An MBA grad and former corporate professional, she has channelled her passion for business into creating a company dedicated to delivering excellent services that make life easier—one repair at a time. Known for her kindness, patience, creativity, and generous spirit, Harini believes in going the extra mile to ensure every customer receives top-notch, reliable service that’s just a call away.

With a toolbox full of humour and heart, Harini left the powerpoints behind to make repairs hassle free for all. When she’s not overseeing HVAC, plumbing, or painting projects, Harini treasures family time, understanding that, at the end of the day, family is what truly matters. Inspired to set an example for her child and backed by her Life partner’s support, she’s ready to make One Call Fix a household name in the UAE!

Steff

At the helm of One Call Fix (OCF) is Steff, a finance professional with a creative spark and a commitment to establishing a standout business in the UAE market. As a vital supporter of her partner’s plan to establish OCF, she is considered a lucky charm. Steff brings a unique blend of humor, creativity, and professionalism to the table.

With a keen business mind, Steff has curated OCF from the ground up, focusing on delivering premium maintenance services that exceed client expectations. Her approach is rooted in her love for people and her ability to connect with clients on a personal level. Beyond her professional pursuits, she enjoys cooking and cherishes her family, proudly embracing her role as a “mom’s child.”

Building a Brand with Purpose ​

At One Call Fix (OCF), we are committed to building trust with our clients by delivering exceptional maintenance services tailored to your needs. We understand that Dubai’s maintenance market is crowded with providers who may compromise on quality. As a new player, we bring a fresh mindset focused on reliability and excellence. Our dedicated team of skilled professionals ensures that every job is completed with care and precision. We prioritize creating lasting relationships with our customers, providing peace of mind and satisfaction with every service we deliver.

Creating one call fix

Creating One Call Fix wasn’t just about filling a gap in Dubai’s market—it was about redefining what premium home maintenance could be. As we embarked on this journey, we knew we needed a brand that would be memorable, meaningful, and aligned with our values of quality and sustainability.

We’re more than just a service provider; we’re a dedicated partner in keeping your home beautiful, functional, and well-cared-for.

Our Vans

You may recognize our vibrant green vans on the road—a symbol of our dedication to sustainable practices, serving you and protecting our shared environment. We see our services as more than just maintenance; we’re here to enhance your home with care and sophistication.

Colors

The Brand ecompasses 3 colors.
Pink, Green and Black.

The Pink Splash on our branding brings vibrancy and reflects the premium, personalized touch.

We used green to symbolise sustainability and a refreshing atmosphere.

Black, the foundation color, stands for professionalism.

Together, these colors embody One Call Fix—a brand created to not only meet the maintenance needs of Dubai’s homeowners but to exceed them.

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expert crew

Professional crew at work

To ensure your peace of mind, every technician undergoes thorough background checks, including identity verification and criminal record screening. Our interview process assesses integrity and reliability, ensuring each technician aligns with OCF’s values. Additionally, all technicians are professionally trained and certified, adhering to strict health and safety protocols. We also follow a code of conduct that guarantees respectful and professional interactions.

At OCF, we deliver exceptional service with a focus on safety and customer satisfaction, ensuring a secure, reliable experience for every client.

Our Service guarantee

Excellence, Safety, and Peace of Mind
At One Call Fix, we understand the importance of trust when inviting someone into your home. That’s why we’ve built our service guarantee on three core principles: uncompromising quality, unwavering reliability, and unparalleled safety. Every service we provide is designed to exceed your expectations, ensuring a hassle-free and premium experience from start to finish.

Skilled Professionals Equipped for Every Job
Our multi-skilled technicians are trained across a wide range of trades, from AC repairs and electrical work to plumbing and handyman services. Using Bott—the Best of Technology and Tools—our experts tackle every job with precision and efficiency, ensuring minimal disruption to your daily routine. Whether it’s a simple fix or a complex renovation, our team delivers solutions that stand the test of time.

Commitment to Quality and Excellence
We take pride in the caliber of our work. From the first call to the final follow-up, we maintain clear communication, transparent pricing, and meticulous attention to detail. Our team uses high-quality materials and industry-leading practices to guarantee that every task is completed to the highest standards.

Reliable and Professional Service 
Punctuality, professionalism, and care define our approach to service delivery. Our technicians respect your time and space, ensuring your home is left clean, organized, and fully functional after every visit. Our goal is not just to fix a problem but to provide you with an experience that instills confidence and satisfaction.